Founders Office

Job Summary

We are looking for a responsible and proactive person to work closely with the Founder and manage day-to-day coordination activities at Skillmate.ai.

In simple terms, your job is to make sure that every student who shows interest in our cybersecurity programs receives the right information, gets added to the correct WhatsApp group, receives learning videos and updates, attends scheduled calls, completes the payment process, and joins the training program without confusion.

You will also help manage Skillmate.ai’s social media presence, student communication, WhatsApp communities, emails, call scheduling, and the Founder’s training calendar.

This is not only a social media role. It is a coordination and execution role where you will act as a communication bridge between the Founder, students, professionals, and training participants.

Key Responsibilities

1. Act as the first point of coordination for routine student and program-related communication.
2. Help the Founder prioritise important calls, messages, enquiries, and follow-ups.
3. Prepare daily or weekly updates on registrations, calls, payments, student concerns, and pending actions.
4. Coordinate with trainers, mentors, students, colleges, and external partners when required.
5. Take meeting notes and track action items.
6. Follow up with the relevant people until tasks are completed.
7. Identify gaps in the current process and suggest practical improvements.

Preferred Qualities

We are looking for someone who is:

• Responsible and dependable.
• Friendly but professional.
• Patient while communicating with students.
• Comfortable making follow-up calls.
• Organised and consistent.
• Curious and willing to learn.
• Able to work independently after receiving instructions.
• Honest about mistakes and willing to correct them.
• Proactive instead of waiting for instructions for every small task.
• Comfortable working in a fast-moving startup environment.

This Role May Not Be Suitable for You If

• You are uncomfortable speaking with students or making follow-up calls.
• You regularly delay responses or forget assigned tasks.
• You are looking only for a content creation or social media posting role.
• You are not comfortable maintaining trackers, schedules, and records.
• You cannot handle confidential student, payment, or business information responsibly.
• You require detailed instructions for every routine activity.
• You are unavailable during the agreed working hours.